best cold coffee at starbucks

Imagine standing in pouring rain, clutching your favorite warm drink, and realizing how refreshing a truly good cold coffee can be. From years of testing, I’ve found that not all cold brews are created equal—some feel watered down, others lack that rich, roasted flavor you crave. But a well-made cold coffee can awaken your senses and keep you energized on busy days.

After comparing multiple options, the Starbucks Medium Roast Iced Coffee Unsweetened 48oz stood out for its bold, balanced flavor and versatility. It mimics Starbucks café quality with Arabica beans, offering subtle nutty and cocoa notes that hold up well whether you pour over ice or add your favorite milk. Its size is perfect for sharing or lasting through busy weeks, making it a top pick for anyone serious about quality and value.

Top Recommendation: Starbucks Medium Roast Iced Coffee Unsweetened 48oz

Why We Recommend It: This product excels in flavor depth thanks to its Arabica beans and subtle roasting, unlike the lighter blonde roast or sweeter vanilla options. It offers a smooth, café-quality experience with versatile serving options, and its large 48oz bottle provides more value than smaller packages. Its balanced, rich profile makes it a top choice for anyone wanting a premium, customizable cold coffee at home.

Best cold coffee at starbucks: Our Top 5 Picks

• Starbucks Medium Roast Iced Coffee Black 48oz – Best Cold Coffee Menu at Starbucks
• Starbucks Iced Coffee Black – 12oz Ground Coffee – Best for Convenience and Freshness
• Starbucks Blonde Roast Iced Coffee, Unsweetened 48oz – Best Value
• Starbucks Cold Brew Vanilla Sweet Cream Cans 11oz 12 Pack – Best Cold Brew Coffee at Starbucks
• Starbucks Dark Roast Iced Coffee Black Unsweetened 48oz – Best Chilled Coffee Drinks at Starbucks

What Are the Best Cold Coffee Options at Starbucks?

The best cold coffee options at Starbucks include a variety of refreshing beverages that highlight the flavor of coffee while providing a cold, invigorating experience.

1. Iced Americano
2. Cold Brew Coffee
3. Iced Coffee
4. Nitro Cold Brew
5. Iced Espresso Beverages
6. Frappuccino Blended Beverages
7. Iced Flat White
8. Iced Caramel Macchiato

The options available present diverse choices for different preferences, ranging from classic coffee drinks to blended treats. Each provides a unique flavor profile, sweet levels, and textures.

1. Iced Americano:
   Iced Americano consists of espresso shots mixed with cold water and ice. This drink preserves the rich coffee flavor with a refreshing twist. The espresso-to-water ratio can be adjusted according to preference. In a standard serving, two shots of espresso are typically used, resulting in a bold taste. Many customers appreciate the Iced Americano for its simplicity and strong upfront flavor.

2. Cold Brew Coffee:
   Cold Brew Coffee is made by steeping coarsely ground coffee beans in cold water for an extended period. This method produces a smoother, less acidic coffee. Starbucks’ Cold Brew is steeped for 20 hours, resulting in a beverage that retains the coffee’s mellow flavors. Its popularity stems from its low acidity and rich taste, making it enjoyable for cold coffee enthusiasts.

3. Iced Coffee:
   Iced Coffee at Starbucks is brewed hot and chilled over ice. Customers can customize it with various milk and sweetener options. The iced coffee retains its versatility, allowing for different flavors, whether it is sweet, strong, or subtly flavored. Customer reviews often highlight its balance of rich coffee flavor and refreshment.

4. Nitro Cold Brew:
   Nitro Cold Brew is infused with nitrogen for a creamy texture and a frothy head. This drink is served cold from a tap, which enhances its smoothness. The nitrogen adds an interesting mouthfeel, making it unique among cold coffee choices. It is appreciated for its velvety consistency and the added sensory experience.

5. Iced Espresso Beverages:
   Iced Espresso Beverages include various drinks like the Iced Latte, Iced Flat White, and Iced Caramel Macchiato, combining espresso with milk and ice. These beverages appeal to those who prefer creamy and flavored coffee moments. The Iced Caramel Macchiato, for instance, is well-liked for its balance of espresso, milk, and caramel sweetness.

6. Frappuccino Blended Beverages:
   Frappuccino options offer a blended coffee experience combined with flavors like mocha, vanilla, or caramel. These drinks are often topped with whipped cream, making them a dessert-like choice. Their sweet, icy texture captivates customers looking for a refreshing treat, especially in warmer seasons.

7. Iced Flat White:
   The Iced Flat White is a cold version of the classic drink, featuring espresso and cold milk over ice. It delivers a strong coffee flavor due to its rich espresso base, while the cold milk provides a creamy finish. Customers appreciate its balance between strong coffee taste and smoothness.

8. Iced Caramel Macchiato:
   Iced Caramel Macchiato consists of espresso layered over milk and vanilla syrup, topped with caramel drizzle. This drink is popular for its sweet and satisfying profile. Many fans enjoy the interplay of the sweet vanilla and the bold espresso, leading to its frequent orders in warmer months.

Which Cold Brews Pack the Most Flavor?

The cold brews that pack the most flavor typically include those that are robust and rich in coffee beans’ natural characteristics.

1. Dark roast blends
2. Cold brew coffee with added flavorings
3. Nitro cold brews
4. Single-origin cold brews
5. Barrel-aged cold brews

When considering various cold brews, it is essential to look beyond just the flavor notes to understand the underlying attributes that contribute to a flavorful cup.

1. Dark Roast Blends: Dark roast blends feature coffee beans that are roasted longer, producing a bolder and richer flavor. The roasting process reduces acidity and enhances chocolatey and caramel notes, making them strong contenders for flavor-packed brews. For example, Starbucks’ new “Dark Roast Cold Brew” is designed to emphasize these rich flavors, providing a smooth yet intense coffee experience.

2. Cold Brew Coffee with Added Flavorings: Cold brews with flavored syrups or creamers can enhance the base coffee’s profile. Ingredients such as vanilla, hazelnut, or seasonal flavors like pumpkin spice create a unique drinking experience. A 2019 study from the Journal of Flavor noted that adding flavorings can increase consumer enjoyment, especially among those who prefer sweeter profiles.

3. Nitro Cold Brews: Nitro cold brews involve infusing cold brew coffee with nitrogen gas. This process gives the drink a creamy texture and a frothy head, enhancing the perception of flavor. The nitrogen infusion can also reduce the bitterness often associated with coffee, which appeals to a broader range of taste preferences. Research from Coffee Research Institute (2020) highlighted that nitro cold brews can offer a smoother mouthfeel, leading to enhanced flavor perception.

4. Single-Origin Cold Brews: Single-origin cold brews showcase coffee beans sourced from a specific region, allowing for unique flavor profiles that reflect the terroir. Different geographical regions contribute distinct notes, such as fruity, floral, or earthy characteristics. For instance, a cold brew made from Ethiopian beans may offer berry and citrus notes, while a Colombian brew might display nuttiness and caramel. Studies have suggested that single-origin coffees tend to attract connoisseurs who appreciate the nuances of different growing regions.

5. Barrel-Aged Cold Brews: Barrel-aged cold brews involve aging the coffee in whiskey or rum barrels, which imparts unique flavors from the wood and the previous contents of the barrel. This method can introduce hints of spice, oak, and vanilla, resulting in a complex beverage. A 2021 tasting session by the Specialty Coffee Association indicated that barrel-aged cold brews are gaining popularity due to their distinctive flavor profiles and artisanal appeal, attracting adventurous coffee drinkers.

What are the Fan-Favorite Iced Coffee Drinks?

The fan-favorite iced coffee drinks include a variety of both classic and seasonal options that satisfy diverse tastes.

1. Iced Caramel Macchiato
2. Iced Vanilla Latte
3. Iced Americano
4. Nitro Cold Brew
5. Iced White Chocolate Mocha
6. Seasonal Pumpkin Spice Iced Latte
7. Iced Cinnamon Almond Milk Shaken Espresso

These iced coffee drinks cater to different preferences, ranging from sweet and creamy options to strong and bold flavors. This variety reflects how people’s tastes can vary by occasion or personal preference.

1. Iced Caramel Macchiato:
   Iced Caramel Macchiato combines espresso, milk, and vanilla syrup, topped with caramel drizzle. This drink offers a sweet and creamy profile that appeals to those who enjoy dessert-like flavors in their coffee. A popular choice year-round, it remains a standout on the menu.

2. Iced Vanilla Latte:
   Iced Vanilla Latte features espresso mixed with cold milk and vanilla syrup. It provides a smooth and sweet flavor that’s highly approachable for coffee newcomers. The balance of espresso and milk makes it a favorite for those seeking a less intense coffee experience.

3. Iced Americano:
   Iced Americano consists of espresso diluted with cold water and ice. It delivers a robust flavor without added sweetness, catering to coffee purists who prefer a strong and refreshing drink. This option is popular for its simplicity and low-calorie content.

4. Nitro Cold Brew:
   Nitro Cold Brew offers a creamy texture without milk, thanks to nitrogen infusion. This method enhances the coffee’s natural sweetness and gives it a smooth mouthfeel. Many coffee enthusiasts favor this innovative drink for its rich flavor and unique consistency.

5. Iced White Chocolate Mocha:
   Iced White Chocolate Mocha combines espresso with white chocolate sauce and milk, topped with whipped cream. Its sweet and indulgent taste appeals to those who prefer dessert-inspired beverages. This drink is often sought after during the colder months but remains popular year-round.

6. Seasonal Pumpkin Spice Iced Latte:
   Seasonal Pumpkin Spice Iced Latte features coffee with pumpkin spice syrup and milk. This drink captures the essence of fall and is beloved by those who enjoy seasonal flavors. Its popularity often leads to its return each autumn, showcasing consumer interest in trend-based beverages.

7. Iced Cinnamon Almond Milk Shaken Espresso:
   Iced Cinnamon Almond Milk Shaken Espresso incorporates espresso, almond milk, and cinnamon, giving it a delightful spice and creamy texture. This drink caters to those seeking dairy-free options and unique flavor combinations, reflecting changing consumer preferences toward health-conscious beverages.

How Can You Customize Your Cold Coffee at Starbucks?

You can customize your cold coffee at Starbucks by adjusting the base, sweetness, milk options, toppings, and flavorings.

• Base: Start with the cold brew, iced coffee, or the Starbucks Refreshers beverage. Cold brew has a smooth flavor, while iced coffee is brewed hot and cooled down, giving it a different taste profile.
• Sweetness: Choose your desired sweetness by adding classic syrup, caramel syrup, vanilla syrup, or sugar. You can select the amount, from no syrup to extra pumps. A study by Starbucks (2022) noted that customization increases customer satisfaction.
• Milk options: Select from a variety of milk options including whole, 2%, skim, almond, coconut, or oat milk. Each milk alters the texture and taste, allowing for dietary preferences and lactose-free choices.
• Toppings: Add whipped cream, cold foam, or even chocolate or caramel drizzle to enhance both flavor and visual appeal. The addition of toppings can elevate the overall experience of the drink.
• Flavorings: Include seasonal flavors or additional flavor shots such as hazelnut or toffee nut. These options allow customers to create a personalized taste experience, keeping in mind their individual preferences.

Each of these customization options enables you to craft a cold coffee that suits your taste, resulting in a unique beverage tailored specifically for you.

What Unique Add-Ons Enhance Your Cold Coffee Experience?

The unique add-ons that enhance your cold coffee experience include a variety of flavors, toppings, and customized enhancements.

1. Flavored syrups
2. Cream alternatives
3. Sweeteners
4. Toppings (whipped cream, chocolate shavings)
5. Spices (cinnamon, nutmeg)
6. Milk foam
7. Ice cream or scoops
8. Cold brew variations

These enhancements provide different experiences and preferences, catering to varying taste profiles and dietary needs.

1. Flavored Syrups: Flavored syrups enhance cold coffee by adding distinct tastes. Popular options include vanilla, caramel, and hazelnut, which complement the coffee’s natural bitterness. According to a survey by the Specialty Coffee Association, around 35% of coffee drinkers prefer flavored coffee options. Flavored syrups can elevate the simple cold brew to a gourmet level, appealing to those seeking a sweeter profile.

2. Cream Alternatives: Cream alternatives, such as almond, oat, or coconut milk, provide options for dairy-free consumers. These alternatives can affect the texture and flavor of the cold coffee. A 2020 study from the Journal of Agricultural and Food Chemistry highlighted that oat milk can create a creamier texture compared to other substitutes, enriching the drinking experience for those who prefer non-dairy choices.

3. Sweeteners: Sweeteners, such as sugar, honey, or artificial sweeteners, allow customization of sweetness. Different sweeteners can dramatically change the flavor profile. A 2018 Consumer Reports study found that stevia and monk fruit extract, which are natural, zero-calorie options, are becoming increasingly popular. Sweeteners help balance the acidity of cold coffee, making it more enjoyable for some consumers.

4. Toppings (Whipped Cream, Chocolate Shavings): Adding toppings enhances the visual appeal and the overall taste experience. Whipped cream provides a creamy texture, while chocolate shavings add a rich flavor. The National Coffee Association notes that about 27% of coffee drinkers enjoy toppings, particularly in seasonal offerings. Toppings can transform a traditional cold coffee into a dessert-like treat.

5. Spices (Cinnamon, Nutmeg): Spices such as cinnamon and nutmeg can be sprinkled on top of cold coffee to provide a unique flavor twist. These spices not only enhance flavors but can also add health benefits. For instance, cinnamon has antioxidant properties, as noted by a study from the American Journal of Clinical Nutrition. These spices can make cold coffee appealing to those seeking a warm or comforting element in their drink.

6. Milk Foam: Milk foam adds a velvety texture to cold coffee drinks. This can be achieved through foaming milk using a frother. The creamy texture pairs well with cold beverages, making them smoother. According to a 2021 study by the International Journal of Gastronomy and Food Science, foamed milk can enhance the sensory evaluation of drinks, appealing to those who enjoy a luxurious drinking experience.

7. Ice Cream or Scoops: Adding a scoop of ice cream turns cold coffee into an indulgent dessert. This combination creates a rich, sweet flavor profile. The Wall Street Journal reported in 2022 that coffee ice cream has become a popular trend among consumers looking for new ways to enjoy their cold coffee. This adds another layer of enjoyment and makes the drink perfect for hot weather.

8. Cold Brew Variations: Cold brew variations, such as nitro cold brew or cold brew cocktails, offer innovative ways to enjoy cold coffee. Nitro cold brew introduces nitrogen gas, creating a creamy texture without dairy. A 2019 report from the Coffee Quality Institute revealed that consumers often prefer nitrogen-infused versions for their unique mouthfeel. Cold brew cocktails combine coffee with other spirits, catering to a more adventurous audience.

Which Dairy Alternatives Are Recommended for Cold Coffees?

The recommended dairy alternatives for cold coffees include almond milk, oat milk, coconut milk, soy milk, and cashew milk.

1. Almond Milk
2. Oat Milk
3. Coconut Milk
4. Soy Milk
5. Cashew Milk

The preferences for dairy alternatives vary among consumers based on taste, nutritional content, and dietary restrictions.

1. Almond Milk:
   Almond milk is a popular dairy alternative made from ground almonds and water. It is low in calories and has a light, nutty flavor. According to the USDA, almond milk typically contains only 30-50 calories per cup, making it a low-calorie option for cold coffee. Consumers appreciate its creamy texture that complements iced coffee. However, some individuals may be allergic to nuts and should avoid it.

2. Oat Milk:
   Oat milk is another favored dairy alternative that is made from oats and water. It offers a naturally sweet flavor and a creamy consistency, which many find enhances the taste of cold coffee. A study by the Good Food Institute (2020) indicates that oat milk sales have surged, highlighting increased consumer preference for plant-based options. It is a good choice for those with nut allergies as it is typically gluten-free.

3. Coconut Milk:
   Coconut milk is derived from the flesh of coconuts and provides a tropical flavor profile. It is richer in calories but adds a unique taste to cold coffees. According to nutritional data, one cup of unsweetened coconut milk contains about 45 calories. While some enjoy its flavor, others find it overpowering. Coconut milk may also contribute to a higher fat content, which some health-conscious consumers might avoid.

4. Soy Milk:
   Soy milk is made from soybeans and is often fortified with vitamins. It has a similar protein content to cow’s milk. A 2017 study by the Plant-Based Foods Association noted that soy milk remains a staple for many vegan diets. Some people may find the beany flavor of soy milk unappealing, yet its nutritional benefits make it a common choice for cold coffee.

5. Cashew Milk:
   Cashew milk is made from blended cashews and water. It is creamy, lower in calories, and has a subtle nutty flavor, suitable for cold coffee. Cashew milk also provides healthy fats, enhancing its appeal for those looking for a richer texture. However, like almond milk, it may not be suitable for individuals with nut allergies.

Each of these dairy alternatives offers unique flavors and nutritional profiles, catering to a diverse set of consumer preferences in cold coffee.

What Seasonal Cold Coffee Options Should You Try?

The seasonal cold coffee options you should try include a variety of refreshing and flavorful choices.

1. Iced Caramel Macchiato
2. Vanilla Sweet Cream Cold Brew
3. Nitro Cold Brew
4. Iced Cinnamon Almond Milk Shaken Espresso
5. Iced Chocolate Almond Milk Shaken Espresso
6. Seasonal Pumpkin Cream Cold Brew
7. Iced Irish Cream Cold Brew

These options reflect different tastes and preferences, from creamy and sweet to bold and robust, appealing to both traditional coffee lovers and those seeking something innovative. Different coffee enthusiasts might prefer specific flavor notes, such as caramel or chocolate, while others may opt for lighter, fruitier options.

1. Iced Caramel Macchiato:
   The ‘Iced Caramel Macchiato’ combines espresso, milk, vanilla syrup, and caramel drizzle. This drink offers a balanced mix of sweetness and coffee flavor. The espresso presents rich, robust notes, while the vanilla adds a smooth sweetness. It’s popular among those who enjoy a treat-like coffee.

2. Vanilla Sweet Cream Cold Brew:
   The ‘Vanilla Sweet Cream Cold Brew’ features slow-steeped cold brew coffee topped with vanilla sweet cream. This drink provides a smooth and mellow experience. The cold brew’s lower acidity appeals to those sensitive to traditional coffee’s bitterness, making it an excellent choice for a refreshing afternoon pick-me-up.

3. Nitro Cold Brew:
   The ‘Nitro Cold Brew’ infuses cold brew coffee with nitrogen, creating a creamy texture and rich flavor. The nitrogen enhances the coffee’s natural sweetness without added sugar. Consumers appreciate this option for its unique texture and smooth finish, which differs from standard cold coffee.

4. Iced Cinnamon Almond Milk Shaken Espresso:
   The ‘Iced Cinnamon Almond Milk Shaken Espresso’ combines espresso, almond milk, and cinnamon. This beverage blends the nutty flavor of almond milk with the spicy kick of cinnamon. It often attracts those seeking dairy-free options, while the cinnamon adds a seasonal flair.

5. Iced Chocolate Almond Milk Shaken Espresso:
   The ‘Iced Chocolate Almond Milk Shaken Espresso’ includes espresso, chocolate malt powder, and almond milk. This drink caters to chocolate lovers and offers a rich, indulgent flavor. It’s a good alternative to typical dessert coffee options, providing a unique combination for coffee enthusiasts.

6. Seasonal Pumpkin Cream Cold Brew:
   The ‘Seasonal Pumpkin Cream Cold Brew’ features pumpkin cream cold foam, cold brew coffee, and pumpkin spice flavoring. It appeals to those who embrace seasonal flavors and is particularly popular in the fall. This drink combines the smoothness of cold brew coffee with a sweet pumpkin flavor, creating a festive experience.

7. Iced Irish Cream Cold Brew:
   The ‘Iced Irish Cream Cold Brew’ incorporates cold brew coffee with Irish cream syrup and is topped with sweet cream. This option provides a smooth, creamy experience with hints of whiskey flavor, attracting those looking for a comforting yet refreshing drink.

These seasonal cold coffee options reflect varied preferences, showcasing unique flavors and textures.

Are There Limited-Time Offerings Worth Trying?

Yes, limited-time offerings can be worth trying, especially if you enjoy novelty and seasonal flavors. These offerings often feature unique ingredients and innovative combinations that are not available year-round.

Limited-time offerings often differentiate themselves from regular menu items through unique flavors, special ingredients, and themed presentations. For example, Starbucks’ seasonal Pumpkin Spice Latte combines espresso with pumpkin, spices, and steamed milk, creating a festive experience unique to autumn. In contrast, regular coffee options provide classic flavors without seasonal flair. While the seasonal items attract attention with their novelty, they also maintain the company’s high standards for quality and taste.

The positive aspects of limited-time offerings include enhanced customer engagement and the opportunity to experience new flavors. According to a survey by the National Restaurant Association in 2022, 45% of consumers are more likely to try a menu item that is available for a limited time. Companies can boost sales and foster brand loyalty by offering these unique experiences. Additionally, popular items can create buzz on social media platforms, as customers share their experiences.

On the downside, limited-time offerings sometimes prioritize novelty over consistency and quality. Some customers may find that these items do not meet their expectations, leading to disappointment. For instance, a study by Food & Wine magazine in 2021 indicated that only 65% of consumers felt satisfied with seasonal menu items, citing flavor mismatches or poor execution as common concerns. Moreover, the higher frequency of promotions can put pressure on kitchens to produce quickly, which may affect quality.

When considering limited-time offerings, it’s essential to evaluate personal preferences and dietary needs. Try these items if you enjoy seasonal flavors or unique culinary experiences. If you prefer consistency, stick with regular menu items that you know you enjoy. Additionally, check online reviews or social media posts to gauge popularity and taste before making a decision.

How Does Starbucks’ Cold Coffee Compare with Competitors?

Starbucks’ cold coffee options can be compared with competitors like Dunkin’ and Peet’s Coffee based on various factors such as price, variety, and customer preferences. Below is a comparison table that highlights these aspects:

Brand	Cold Coffee Options	Price Range	Popular Flavors	Availability	Size Options
Starbucks	Cold Brew, Iced Coffee, Nitro Cold Brew	$3.25 – $5.75	Vanilla Sweet Cream, Caramel	In-store, Drive-thru, Online	Tall, Grande, Venti
Dunkin’	Cold Brew, Iced Coffee	$2.99 – $4.49	Mocha, Hazelnut	In-store, Drive-thru, Online	Medium, Large
Peet’s Coffee	Cold Brew, Iced Coffee, Nitro Cold Brew	$3.50 – $5.50	Original, Almond Milk	In-store, Online	Medium, Large

Starbucks offers a wider variety of cold coffee options, particularly with unique flavors such as Vanilla Sweet Cream. Dunkin’ is generally more affordable, while Peet’s Coffee provides a premium experience with high-quality cold brews.

What Sets Starbucks Cold Coffee Apart From Other Chains?

Starbucks cold coffee stands out from other chains due to its unique brewing techniques, customizable options, and high-quality ingredients.

1. Unique Brewing Techniques
2. Customizable Options
3. High-Quality Ingredients
4. Signature Blends
5. Variety of Cold Coffee Beverages
6. Customer Experience and Service

Starbucks cold coffee’s unique brewing techniques enhance its flavor profile. The brand uses methods like cold brew and nitrogen infusion, which create smooth and rich flavors. Cold brew coffee is steeped in cold water for an extended period, typically 20 hours, resulting in a less acidic and more approachable taste. According to a study by the Specialty Coffee Association (SCA), cold brew has gained popularity as a preferred method for its taste and lower acidity.

Customizable options in Starbucks cold coffee allow customers to tailor drinks to their preferences. People can adjust sweetness, milk type, and flavor add-ins, catering to diverse taste preferences. For instance, customers can choose between almond, oat, or coconut milk, which appeals to those with dietary restrictions or health-conscious consumers. This level of personalization is often mentioned by customers as a significant factor in choosing Starbucks over other chains.

Starbucks cold coffee features high-quality ingredients, which distinguishes it from competitors. The coffee beans are ethically sourced, often through direct trade, ensuring a focus on quality and sustainability. Starbucks partners with organizations like Fair Trade to support farmers. Research indicates that consumers are increasingly choosing brands that prioritize ethical sourcing, and Starbucks aligns with this trend.

Starbucks also offers signature blends, such as the Starbucks Reserve line, which provides unique and limited-edition cold coffee options. This exclusivity attracts coffee enthusiasts looking for distinct flavors not found in other chains. Seasonal offerings, such as the Pumpkin Spice Cold Brew, create anticipation and excitement among loyal customers.

The variety of cold coffee beverages available at Starbucks is extensive. Options include Cold Brew, Iced Americano, Nitro Cold Brew, and several flavored Frappuccinos. This range addresses different consumer preferences, from those seeking a quick caffeine fix to others wanting a sweet treat.

Lastly, customer experience and service play a crucial role in setting Starbucks apart. Friendly baristas and a welcoming atmosphere enhance the overall enjoyment of cold coffee. A 2021 report from the National Coffee Association highlighted that consumers value customer service highly, which can influence their choice of coffee chains significantly.

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